Faqs

Frequently Asked

Chances are good that acupuncture has something to offer you. Acupuncture works by correcting the imbalances that cause disease and by stimulating your body’s natural healing mechanisms. Even if you are in great health by western medicine’s standards, acupuncture can improve your quality of life by enhancing your mood, boosting energy, and facilitating sleep. Acupuncture is effective for an incredibly wide range of conditions. In many cultures, acupuncture was used as primary health care for centuries, and acupuncturists were called on to treat everything under the sun. For generation after generation, the greatest minds of the times would spend their lives refining their understanding of the human body and healing techniques. The medicine we practice today is a reflection of this work and is still highly dynamic in its evolution, changing and refining itself as new information and understandings emerge.


Some claim that acupuncture is painless, but we prefer to say that it depends. While needles can usually be applied in a way that is pain-free, this is not always the best or fastest route towards reaching your health goals. If mild pain, pricking or other similar sensations are an issue, let your practitioner know so they can take this into account when developing your treatment plan and applying your needles.


Acupuncture is effective for an incredibly wide range of conditions. You can visit our “Why Acupuncture” page for more information. Feel free to contact us directly as well.


Acupuncture uses needles to stimulate points on the body, but having acupuncture is nothing like getting a shot at the doctor’s office. You might experience a prick similar to a bug bite, though often, there is no sensation at all. Some people describe the needles as producing mild pain, or a gentle throbbing or rushing. Certain points can be more sensitive than others; we try not to use the painful points if we don’t need to, though there are times when they are the most effective. If you are sensitive to needles, let us know and we’ll make sure to balance your comfort with your health goals.


Acupuncture needles are super thin, and a treatment feels nothing like a hypodermic injection from your doctor. We work with new patients every day and some are not so keen on needles. Just let us know how you feel and we’ll make sure you are comfortable. Once they give it a try, most people find acupuncture extremely relaxing.


Acupuncture is very safe when performed by a Licensed Acupuncturist (L.Ac.). If anyone knows how safe acupuncture is, it’s the insurance companies. The minimal cost of our malpractice insurance speaks volumes about the safety of this medicine.


In addition to acupuncture, Olo provides Chinese herbal consultations, Tui Na (Chinese medical massage), and nutritional counseling. Chinese herbal medicine is a gentle and effective method for complementing your acupuncture treatments, and it is very safe when practiced by a Board Certified practitioner. At Olo, only Licensed Acupuncturists (L.Ac.) and Board Certified in Chinese Medicine by the NCCAOM are allowed to recommend herbs to patients. When discussing herbal remedies, be sure to let us know about any allergies or other prescription medicines you are taking.


At a community acupuncture clinic, treatments take place in a large, quiet, and comfortable room, where multiple people are treated at the same time. Treatments take place either in a comfortable recliner or on a massage table. Patients do not disrobe but instead roll up their pants and shirtsleeves to their knees and elbows. Consultations with your practitioner are highly focused and treatments last as long as you need. Some of the benefits of Community Acupuncture include: Affordable treatments, every time! Greater scheduling flexibility, so you can get the appointment you want. Customized treatment lengths, designed around you. The opportunity for friends and family to be treated at the same time. Group healing environment.


Acupuncture in the United States is typically conducted in a private room. In New York City, it is not uncommon for these treatments to cost in excess $150 per session. With community acupuncture, treatments are conducted in a group environment with other patients receiving acupuncture next to you. This set-up allows us to charge just $65 per session. See the “What is community acupuncture?” FAQ above for a list of some of the benefits of a community acupuncture clinic.


The answer to this question depends entirely on the individual. You will discuss your treatment with your practitioner and together create a plan that balances best practices with your schedule and lifestyle. In general, chronic, long-term conditions take longer to resolve then acute conditions that recently appeared.


Your first appointment can last from 1.5 to 2 hours. Follow-up visits usually last 30 minutes to an hour. If you need to leave by a certain time, let the front desk know and we’ll make sure you’re out the door with plenty of time.


During your first visit, your acupuncturist will recommend a certain number and frequency of treatments before your condition is reassessed. An example of a typical recommendation is, “2 times a week for 4 weeks.” Some patients are asked to come in more or less often depending on a variety of factors, including the patient’s health goals. Acupuncture treatments can take time to work and to provide lasting results. While some patients will feel immediate relief or a measurable lessening of symptoms with each treatment, this does not mean your condition is gone for good. A good analogy is the use of antibiotics in western medicine. With antibiotics, you are not asked to take a pill once. Instead you are prescribed a course of treatment that can last for days or weeks. You might feel markedly better after a short time, but you still need to complete the course of treatment. Acupuncture is the same. We are slowly changing the way your body is balanced, and this is not something that typically happens in one treatment. Your body needs time to learn how to balance itself, so it won’t revert to its old ways.


Some patients will feel “100 percent” better after their first treatment. This is especially true of more acute or recent injuries, such as minor sprains, strains, or pains. While that’s great news, experience has taught us that instantaneous relief may not always last. Since we don’t want you to conclude that, “acupuncture doesn’t work,” we recommend you come in for a follow-up visit, even if you don’t think you need it. Yes, acupuncture works, but the effects can wear off over time, as they can with any therapy. Our job is to create a lasting change in your body, and this can take a number of sessions. When working with our practitioners, we recommend you keep track of when your symptoms reappeared, and together we create a treatment schedule that builds on successful acupuncture sessions. Our goal is to treat you as thoroughly and as quickly as possible, so you can rave to your friends about how awesome we are and how effective acupuncture is.


Nope. For the most part, we work from your elbows and knees to your fingers and toes. For instance, some of the best acupuncture points for back pain are located on your hands. In situations where the practitioner feels a harder-to-access point would be helpful, we can set you up in our private room.


To schedule an appointment at Olo Acupuncture, you can sign up online, email us or call us during business hours. See our “visiting us” page for more information.


We accept cash and checks, as well as Visa, Master Card, Discover, and American Express cards. You can pay online or at the clinic. Paying at the clinic with cash or check is much appreciated and will help us keep our prices reasonable.


To learn more about insurance at Olo Acupuncture visit our insurance page. There you fill out a form to fill out to start verification process to see if your plan covers acupuncture treatments at Olo.

If not, with the cost per treatment to rival many co-pays, community room acupuncture treatments are the perfect way to get the care you need if you are not covered by insurance.


Acupuncturists at Olo do not collect tips, but thanks for the thought.


Olo Acupuncture is open 7-days a week. For the most up-to-date info on appointment availability, click the ‘book now’ button at the top right of any page. There you can filter by appointment type and practitioner and date.


We can provide treatments at your residence or workplace. Please contact us for more information.


In acupuncture and Traditional Chinese Medicine (TCM), a diagnosis is formed by information gathered from questions and observation. Any piece of information can confirm or contradict a possible diagnosis, so the more information we collect, the more certain we are. While some of the information we ask for may seem completely unrelated to the reason you came in, this information can be of vital importance in correctly determining your diagnosis and designing your treatment plan.


The Community Acupuncture Network (CAN) has pricing guidelines that we are currently unable to meet due to the economic realities of running a business in downtown Manhattan. We personally support and are delighted by the current success of Community Acupuncture Network clinics and encourage everyone to find their nearest CAN clinic and spread the word.


With the introduction of our new online scheduling software in July 2017, all patient accounts have been moved from MindBody Online to JaneApp. You will no longer be able to use our Olo Acupuncture app or the MindBody Online app to schedule appointments or manage your account.

However, you can still easily schedule appointments online as well as from your smartphone or tablet.

If you are an established patient at Olo

  1. Click the “book now” button as you always have.
  2. “Sign-in” and use the email you believe we have on file and follow the prompts.
  3. You will need to claim your account and set up a password.

If you are a new patient, you will need to set up your new account.

  1. Click the “book now” button at the top of any page.
  2. Click the “sign-up” option and follow the prompts to start an account.

If you are having any trouble please reach out during clinic hours and we’ll make sure to get your set up.